SHIPPING

All orders are packed and shipped in Toronto, ON, Canada

Orders are shipped within 3 Business Days of being received (Excludes Weekends & Holidays)

Taxes are calculated based on the shipping destination 

Canadian Orders Over $35 - FREE UNTRACKED SHIPPING

Canadian Orders Over $75 & US Orders Over $100 - FREE TRACKED SHIPPING 

Details & All Other Rates Listed Below

Lettermail Shipping via Canada Post Oversized Mail which is Untracked

Standard Shipping via Canada Post Expedited Parcel Which is Tracked 

If you need your order ASAP, or require a tracking number, please do not select a Lettermail/Untracked option... as they are Untracked...

CANADA 🇨🇦

Canada Post Rate Travel Time (Business Days)
Lettermail $3 2-7
Standard Shipping $10 2-7
Orders Over $35 (Lettermail, Untracked) FREE 2-7
Orders Over $75 (Expedited Parcel, Tracked) FREE 2-7
Additional Canada Post Rates Are Available at Checkout

 

USA 🇺🇸 (Continental)

Canada Post/USPS Rate Travel Time (Business Days)
Small Packet $6 7-12
Standard US Shipping $15 7-12
Orders Over $100 (Small Packet) FREE 7-12
All international orders may be subject to taxes and duties.
These fees are charged by your government and are entirely separate from any shipping fees.
Please note, customs can sometimes delay your shipment and this is out of our control. Rare and frustrating, but it can happen. Additional USPS rates available at checkout)

INTERNATIONAL 🌎🌍🌏

Canada Post and Partners Rate Travel Time
Canada Post Shipping Calculated at Check Out Calculated At Check Out
All international orders may be subject to taxes and duties.
These fees are charged by your government and are entirely separate from any shipping fees.
Please note, customs can sometimes delay your shipment and this is out of our control. Rare and frustrating, but it can happen. Additional USPS rates available at checkout

Please Note

**Pinlet is NOT responsible for any lost Untracked Shipments once they have been shipped. (If you need your order ASAP, we recommend you select a of tracked shipping rate).

All Tracked Shipments are NOT the responsibility of Pinlet once they have been shipped (This excludes damages due to shipping, see below for details)

Prices Listed Are In Canadian Dollars

We Reserve the Right to modify this Policy in the future, but we hope it works for you!

Something's not right with your order?

We're hoping you love your new swag, but if there is an issue please contact us within a week of your order arriving at hello@pinlet.ca or via the form on the bottom of this page

We should be able to offer you an exchange or store credit, however each case will need authorization and return shipment cost will be your responsibility

All returned product must be in new, unused condition and have original packaging 

If you receive a discount on your purchase, all items will be final sale

At this time, we do not accept returns from anywhere outside of Canada